Dotloom is Reliable for |
From back-office operations to custom software development, we deliver end-to-end business process outsourcing and technology solutions that drive efficiency.
Trusted by industry leaders
Comprehensive Solutions for Modern Enterprises
We combine deep industry expertise with cutting-edge technology to deliver tailored BPO and IT solutions that scale with your business.
BPO & Operations Support
Back-Office Operations
End-to-end back-office management including document processing, reconciliation, and administrative support.
24/7 Chat Support Services
Always-on live chat support that ensures your customers receive instant assistance around the clock.
Email & Ticket Support
Professional email and ticket management with guaranteed SLAs and rapid response times.
BPO Outsourcing Solutions
Comprehensive business process outsourcing tailored to your industry and operational requirements.
Taxi Booking & Dispatch
Complete taxi booking and dispatch operations management with real-time tracking and driver coordination.
Data Entry & Processing
Accurate and efficient data entry, validation, and processing services with quality assurance protocols.
Dedicated Remote Teams
Build your extended team with dedicated professionals who work exclusively on your projects and goals.
Virtual Assistant Services
Professional virtual assistants for administrative tasks, scheduling, research, and executive support.
IT & Digital Solutions
Web Application Development
Custom web applications built with modern frameworks, optimized for performance, security, and scalability.
Mobile App Development
Native and cross-platform mobile applications for iOS and Android that deliver seamless user experiences.
Custom Software Development
Bespoke software solutions tailored to your unique business requirements and workflow needs.
Custom AI Chatbot Development
Intelligent conversational AI solutions that automate customer interactions and enhance engagement.
System Integration & Automation
Seamless integration of disparate systems and intelligent process automation for operational efficiency.
CRM Development & Integration
Custom CRM solutions and seamless integrations to streamline your customer relationship management.
Technical Support (L1/L2)
Round-the-clock technical support services to ensure your systems run smoothly and issues are resolved fast.
Quality Assurance & Testing
Comprehensive QA services including manual testing, automation, and performance testing for reliable software.
Why Enterprises Choose Dotloom
We combine operational excellence with technological innovation to deliver measurable business outcomes.
Enterprise-Grade Security
ISO 27001 certified infrastructure with end-to-end encryption and compliance with global data protection regulations.
Scalable Operations
Flexible engagement models that scale seamlessly with your business growth and seasonal demands.
Domain Expertise
Specialized teams with deep knowledge across industries including finance, healthcare, logistics, and e-commerce.
Transparent Communication
Dedicated account managers, regular reporting, and real-time dashboards for complete visibility.
Our Track Record
Trusted by 150+ enterprise clients globally
Industries We Serve
Deep domain expertise across diverse sectors enables us to deliver solutions that address industry-specific challenges.
Banking & Finance
Secure BPO solutions for loan processing, KYC verification, fraud detection, and customer support operations.
Healthcare & Life Sciences
HIPAA-compliant medical billing, claims processing, patient scheduling, and healthcare IT solutions.
Retail & E-Commerce
Order management, customer service, catalog management, and omnichannel support solutions.
Transportation & Logistics
Fleet management, dispatch operations, shipment tracking, and logistics coordination services.
Technology & SaaS
Technical support, software testing, product development, and customer success operations for tech companies.
Insurance
Claims processing, policy administration, underwriting support, and customer service for insurers.
What Our Clients Say
Hear from enterprise leaders who have transformed their operations with Dotloom.
"Dotloom's BPO team seamlessly integrated with our operations. They reduced our support costs by 35% while improving customer satisfaction scores."
"The custom software solution they built transformed our logistics operations. Real-time tracking and automated dispatch increased efficiency by 40%."
"Professional, reliable, and truly enterprise-ready. Their dedicated team feels like an extension of our own company."
Ready to Transform Your Operations?
Let's discuss how Dotloom can help you reduce costs, improve efficiency, and accelerate growth.