Dotloom
Dotloom

IT & Digital Solutions

Technology solutions that drive digital transformation

Web Application Development

Custom web applications built with modern frameworks like React, Angular, and Vue.js. We create scalable, secure, and high-performance solutions tailored to your business requirements.

  • Progressive Web Apps (PWA)
  • Enterprise Portals & Dashboards
  • E-commerce Platforms

Mobile App Development (iOS & Android)

Native and cross-platform mobile applications that deliver seamless user experiences. From concept to deployment, we handle the entire mobile development lifecycle.

  • Native iOS & Android Development
  • React Native & Flutter Apps
  • App Store Optimization

Custom Software Development

Bespoke software solutions designed to address your unique business challenges. We build robust, maintainable systems that integrate seamlessly with your existing infrastructure.

  • Enterprise Resource Planning (ERP)
  • Workflow Automation Tools
  • API Development & Integration

Custom AI Chatbot Development

Intelligent conversational AI solutions powered by advanced NLP and machine learning. Automate customer interactions while maintaining a human-like experience.

  • Natural Language Processing
  • Multi-channel Integration
  • Custom Training & Fine-tuning

System Integration & Process Automation

Connect your business systems and automate workflows to eliminate manual processes. We create unified ecosystems that improve data flow and operational efficiency.

  • Enterprise System Integration
  • Robotic Process Automation (RPA)
  • Legacy System Modernization

CRM Development & Integration

Custom CRM solutions and seamless integrations with platforms like Salesforce, HubSpot, and Microsoft Dynamics. Optimize your customer relationship management processes.

  • Custom CRM Development
  • Salesforce Implementation
  • Data Migration & Cleanup

Technical Support (L1/L2)

Round-the-clock technical support services with guaranteed SLAs. Our trained specialists handle everything from basic troubleshooting to complex technical issues.

  • 24/7 Help Desk Support
  • Remote Desktop Assistance
  • Incident Management

Quality Assurance & Software Testing

Comprehensive QA services to ensure your software meets the highest quality standards. From manual testing to automated test suites, we cover all aspects of quality assurance.

  • Automated Testing Frameworks
  • Performance & Load Testing
  • Security Testing & Audits

BPO & Operations Support

Scalable business process outsourcing solutions

Back-Office Operations Management

End-to-end back-office management including document processing, data reconciliation, and administrative support. We handle the operations so you can focus on growth.

  • Document Processing & Management
  • Financial Reconciliation
  • Administrative Support

24/7 Chat Support Services

Always-on live chat support ensuring your customers receive instant assistance around the clock. Our trained agents deliver consistent, high-quality support experiences.

  • Real-time Customer Engagement
  • Multi-language Support
  • CSAT & Quality Monitoring

Email & Ticket Support Services

Professional email and ticket management with guaranteed SLAs and rapid response times. We integrate with your existing helpdesk platforms seamlessly.

  • SLA-based Response Management
  • Zendesk, Freshdesk Integration
  • Escalation Management

BPO Outsourcing Solutions

Comprehensive business process outsourcing tailored to your industry and operational requirements. We become an extension of your team, delivering consistent results.

  • Process Design & Optimization
  • Flexible Engagement Models
  • Performance Analytics

End-to-End Taxi Booking & Dispatch Operations

Complete taxi booking and dispatch operations management with real-time tracking, driver coordination, and customer communication. Optimize your fleet operations.

  • Real-time Dispatch Management
  • Driver Coordination
  • Customer Communication

Data Entry & Data Processing Services

Accurate and efficient data entry, validation, and processing services with rigorous quality assurance protocols. We handle high-volume data with precision.

  • High-Volume Data Entry
  • Data Validation & Cleansing
  • OCR & Document Digitization

Dedicated Remote Teams

Build your extended team with dedicated professionals who work exclusively on your projects and goals. Full integration with your workflows and communication tools.

  • Dedicated Team Model
  • Flexible Scaling
  • Direct Management Access

Virtual Assistant Services

Professional virtual assistants for administrative tasks, scheduling, research, and executive support. Increase your productivity with dedicated remote support.

  • Calendar & Email Management
  • Research & Reporting
  • Travel & Expense Management

Ready to Get Started?

Tell us about your requirements and we'll create a tailored solution for your business.

WhatsApp Us